Orders are processed immediately, and production starts within 24 hours of design approval. As we print in house, we strive to ship items same day although they're guaranteed to ship out within 24 hours subject to current stock levels and payment having been received. Delivery will usually be by USPS (US mainland) or as instructed in writing by the client.
We cannot cancel or accept returns of personalized items. any adjustments to a purchase must be done prior to start of production.